Our Privacy Policy

Find out how we gather information and your rights under our privacy policy

Our Commitment to Privacy

At Kriszimages, we are committed to protecting your privacy. Our pledge is to safeguard any personal information that you provide us and to use your personal information appropriately. Information for European (EEA) Residents

If you are located in the European Economic Area, please refer to the section below labelled for additional information required by the EU General Data Production Regulation.

Scope of This Notice

This Privacy Notice explains how Kriszimages uses and discloses personal information. It also applies to those Kriszimages affiliates, websites, applications, and other digital offerings that link to it. The goal of this Privacy Notice is to inform you of the choices you have about the way the information collected is used.

PLEASE NOTE: This Privacy Notice does not apply to sites hosted by unaffiliated third parties. These companies have their own privacy policies, and questions about privacy should be directed to them. Please check the “privacy link” on the bottom of each website to read the privacy information associated with each site. You can also contact us at Kriszimages Privacy Office at info@kriszimages.com if you have any questions.

Your Personal Information

Kriszimages goal in collecting personal information about you is, first, to give you a meaningful, enjoyable and personalized experience and, second, to facilitate the development of new products and services relevant to customers like you. Personal information also allows us to provide better service to you by tailoring our communications to match your interests – deliver more of what you want and less of what you don’t want.

At Kriszimages, we define “Personal Information” as any information we can use to identify, locate or contact you. It also includes other information that may be associated with your Personal Information, such as demographic data.

Here are the types of information we gather: Contact Information that allows us to communicate with you, such as your name, username, mailing address, telephone number, email address or other addresses that allow us to send you messages.

Relationship Information that helps us do business with you, such as product, shopping and payment preferences, services you use, and similar information that can help us understand you and offer you personalized content and offers.

Transaction Data about your interactions with Kriszimages, including your purchase history, product and service information, account information and information about how you use our websites.

How We Collect Personal Information

We collect Personal Information from you and from other sources. Information You Explicitly Provide. In order to establish your account, register products, or to participate in various online programs offered through Kriszimages, you will be asked to provide certain information to us such as your name, mailing address, e-mail address, and phone number. You can choose not to provide this information but then you might not be able to participate in some of our services or offerings.

Information We Automatically Collect

If you interact with us online, we use common internet technologies such as cookies and beacons to ensure the integrity of our site and to customize portions of the site for you. Additional information about cookies and other data collection technologies is provided below. For more information about cookies and how to disable them, please refer to your service provider. We may also collect information from publicly-available sources, such as social media sites, when permitted by the site’s terms of service. For example, if you communicate with Kriszimages using Facebook, Instagram or Twitter, we may receive additional information about you from your profile. We may also obtain information from third-party data suppliers who help us enhance our records.

How We Use Your Information

Kriszimages uses your Personal Information for the following purposes to: Provide you with the requested products, content or services and for related activities, such as customer service, account management, reporting and to provide other services related to your account, Provide you with marketing communications and offers for products and services from Kriszimages, including personalized offers based on your usage of our products and to manage your communications preferences, Understand how you use our products, content and services, including associating you with different devices you may use to access our content, for analytics and product development purposes as well as personalize offers we make to you, and Manage our everyday business needs, such as payment processing and financial account management, website administration, business continuity and disaster recovery, security and fraud prevention, corporate governance, reporting and legal compliance.

Why We Share Your Information

Your personal information will not be rented or sold to any third party. Kriszimages may share your Personal Information as follows: Companies who work on our behalf: We contract with other companies to perform business support functions on our behalf, which may involve access to your personal information. We require these companies to use the information only to provide the contracted services; they are prohibited from transferring the information to another party except as needed to provide those services. Some examples of these business support functions include order fulfillment, customer survey execution, marketing emails, and information systems management. We also may make aggregate information available to select service providers. As Required by Law: We also disclose Personal Information when required to do so by law, such as in response to a subpoena, including to law enforcement agencies and courts in Australia, Europe and the U.S. and other countries where we operate, or court ordered.

Cookies and Other Data Collection Technologies

When you visit our website, use our mobile applications, or engage with our online ads or email communications, we may collect certain information by automated means, using technologies such as cookies, pixel tags, browser analysis tools, server logs and web beacons. In many cases, the information we collect using these tools is only used in a non-identifiable way, without any reference to Personal Information. For example, we use information we collect about all website users to optimize our websites and to understand website traffic patterns. In some cases, we do associate the information we collect using cookies and other technology with your Personal Information. This Privacy Notice describes how we use that information when we associate it with your Personal Information.

Cookies: This website makes use of first-party and third-party cookies (for profiling purposes) to give you the best, most optimized user experience, to improve our website and to show you advertising according to your preferences. You can change your cookie settings at any time, but parts of this website will not function correctly without them. By continuing to browse this website without changing your settings, we will consider that you consent to the use of cookies and other trackers as set out in our Cookie Notice.

Flash Cookies: We may use Flash cookies (also known as Local Stored Objects) and similar technologies to personalize and enhance your online experience. A Flash cookie is a small data file placed on a computer using Adobe Flash technology. The Adobe Flash Player is an application that allows rapid development of dynamic content, such as video clips and animation.

We use Flash cookies to personalize and enhance your online experience and to deliver content for Flash players. We may also use Flash cookies for security purposes, to gather certain website metrics and to help remember settings and preferences. Flash cookies are managed through a different interface than the one provided by your web browser. To manage Flash cookies, please visit Adobe’s website at http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html. If you disable Flash cookies or other similar technologies, please be aware that you may not have access to certain content and product features.

Pixel Tags and Web Beacons: Pixel tags and web beacons are tiny graphic images and small blocks of code placed on website pages, ads, or in our emails that allow us to determine whether you have performed a specific action. For example, pixel tags and web beacons let us know if you have accessed a web page or opened an email. These tools allow us to measure response to our communications and improve our web pages and promotions.

Server Logs and Other Technologies: We collect many different types of information from server logs and other technologies. For example, we collect information about the device you use to access our website, your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located. Our server logs also record the IP address of the device you use to connect to the Internet. An IP address is a unique identifier that devices require to identify and communicate with each other on the Internet. In most cases, we analyse IP addresses in the aggregate for system administration purposes and to gather broad demographic information. We may also collect information about the website you were visiting before you came to Kriszimages and the website you visit after you leave our site. These tools help us improve the user experience and deliver our services. Device Information: We may use device-related information to authenticate users. For example, we may use your IP address, browser information, or other data provided by your browser or device to identify the device being used to access a Kriszimages platform. We may also use these device-related techniques for associating you with different devices that you may use to access our content, including for fraud-protection purposes and to better target advertising.

Online Privacy Information

Social Media Interactions and Interest-based Ads: Our websites may enable you to interact with us and others via social media sites such as Facebook, Twitter, LinkedIn and Instagram. We may collect information from publicly-available sources, such as social media sites, as permitted by the site’s terms of service. Please read the social media platform’s privacy statement to understand your privacy and data sharing choices.

Mobile Applications: We offer mobile applications that in some cases allow you to access your account, interact with us online and receive other information via your smartphone. Personal Information collected by Kriszimages via our mobile applications that link to this Privacy Notice are handled in accordance with the terms of this Privacy Notice.

Your Choices

Kriszimages offers you different choices about how we communicate with you and use your information.

You can limit the information you provide to Kriszimages. Participation in promotions and programs is voluntary. You can limit the communications Kriszimages sends to you. To opt-out of marketing emails, simply email us at info@kriszimages.com requesting to be unsubscribed from our communications with you.

In addition to these choices, we respect the rights you may have under any applicable privacy laws. If you have any questions about your choices or if you need any assistance, please contact info@kriszimages.com.

Protecting Your Information

Kriszimages implements a variety of administrative, managerial and technical security measures to help protect your personal information in line with applicable laws and regulations. Kriszimages has Internal Control Standards which relate specifically to the handling of personal information. These include certain controls, such as encryption, to help safeguard the information we collect online. For example, we use technology like encryption to protect sensitive Personal Information (such as your account number) during transmission. We will retain your Personal Information for as long as the information is needed for the purposes listed above and for any additional period that may be required or permitted by law.

International Transfers

Kriszimages is based in Australia and operates globally, with affiliates and service providers located around the world. As a result, your Personal Information may be transferred to, stored at or processed in other countries, including Europe and the U.S., which may not have equivalent privacy or data protection laws. However, regardless of where your Personal Information is transferred, we will protect it in accordance with this Privacy Notice and applicable law.

Your Rights

You may have a right under applicable law to access, correct, update, erase and block your personal information. In some circumstances, you may have the right to object to processing of your personal information. To exercise your rights, please contact info@kriszimages.com.

How to Reach Us

If you have questions or concerns about your privacy, please contact us by e-mail at info@kriszimages.com Kriszimages Privacy Office will work with you to resolve any concerns you have.

Changes to this Privacy Notice

Kriszimages reserves the right to update this Privacy Notice from time to time. In the event of a material change, we will post a prominent announcement on this page, and in the event of a material change that affects previously-collected personal information, we will notify customers whose personal information will be impacted by email.

Information for EEA Residents

Kriszimages is providing this supplemental privacy notice to give individuals in the European Economic Area (EEA) the additional information required by the EU General Data Protection Regulation. These provisions, together with the statements in the Kriszimages Privacy Notice, explain our practices with regard to EEA personal data.

Information about Kriszimages

Kriszimages Chief Privacy Officer: Kriszimages Company Privacy Office Email: info@kriszimages.com

The Purposes and Legal Basis for Processing, including Legitimate Interests

The Kriszimages Privacy Notice explains the reasons why we process your Personal Information. We only process Personal Information when we have a legal basis for the processing, such as:

To fulfil a contract with you and for closely-related purposes, such as payment processing and financial account management, contract management, website administration, business continuity and disaster recovery, security and fraud prevention, corporate governance, reporting and legal compliance,

With your consent (or provided you have not objected, as may be applicable), such to provide you with marketing communications.

We may also process your Personal Information for the purposes of our legitimate interests (or for the legitimate interests of your company), provided that such processing shall not outweigh your rights and freedoms. In particular, we may process your Personal Information as needed to:

Protect you, us or others from threats (such as security threats or fraud), Comply with the laws that are applicable to us around the world, Enable or administer our business, such as for quality control, consolidated reporting, and customer service, Manage corporate transactions, such as mergers or acquisitions, and Understand and improve our business or customer relationships generally.

Automated Decision-Making and Profiling

We may use profiling to understand how you use our products and services, to maintain and improve our products and services, to measure performance, to provide personalization and to communicate with you. We may use demographic, geographic, behavioural and/or transactional data to tailor communications and promotions based on your needs and preferences, to customize our services, to deliver our services to create improved or new products and services.

We will not make automated-decisions about you that may significantly affect the individual, unless (1) the decision is necessary as part of a contract that we have with you, or (2) we are required by law to use the technology.

When You are Required to Provide Personal Information to Kriszimages

In most cases, you are not required by law to provide any Personal Information to Kriszimages. You are required to provide certain Personal Information to enable us to send you an offer or to enter into a contract with you so that you can use our products and services. Some data elements are required for our contracts. If you do not provide these data elements, we cannot do business with you.

Your Rights

As noted in Kriszimages Online Privacy Notice, you always have the right to object to our marketing communications. To opt-out of emails, simply respond with your request “unsubscribe” to info@kriszimages.com of any email we send you. Kriszimages also respects the rights of EEA residents to access, correct and request erasure or restriction of their personal information as required by law. This means:

You generally have a right to know whether or not Kriszimages maintains your Personal Information. If we do have your personal information, upon request, we will provide you with a copy (subject to the rights of others). If your information is incorrect or incomplete, you have the right to ask us to update it.

You have the right to object to our processing of your Personal Information.

You may also ask us to delete or restrict your personal information.

To exercise these rights, please contact us at info@kriszimages.com, and a member of our Privacy Team will assist you. Please understand that we may need to verify your identity before we can process your request.

If you believe that we have processed your Personal Information in violation of applicable law, you may file a complaint with Kriszimages Chief Privacy Officer (info@kriszimages.com) or with a supervisory authority.

International Transfers

Where existing, Kriszimages does use local affiliated entities to provide products and services in the relevant marketplace. To provide that local touch point for our customers, prospects and other interested individuals, Kriszimages may share contact details and other relevant information with the legal entity based in the same country as the company or individual.

We generally use approved Standard Contractual Clauses to assure that Personal Information is adequately protected when it is transferred out of the European Economic Area or Switzerland, but we may also make transfers to recipients with approved Binding Corporate Rules or to recipients in the United States who have certified to the EU-US and/or Swiss-US Privacy Shield Framework. Please contact us via email to info@kriszimages.com if you would like more information about cross-border transfers or to obtain a copy of the Standard Contractual Clauses.

Data Retention

We will retain your Personal Information for as long as the information is needed for the purposes set forth in Section 3 above and for any additional period that may be required or permitted by law. You may request that we delete your Personal Information by contacting us at info@kriszimages.com with your request. Unless we are required by law to retain your information, we will delete it within 30 days of your request.

How to Contact Us and our Chief Privacy Officer

Please contact us if you have any questions or comments about our privacy practices or this Privacy Notice. You can always reach us via email to info@kriszimages.com.

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